Mike Ellis

Define and manage projects at the task level for a number of concurrent projects, provide leadership to the project teams and to be a communications channel between the end customer and the project team.

PMP credential with Project Management Institute, CTS credential with Infocomm International. Proficient in Microsoft Windows XP & 2008 Server, Terminal Services, MS SharePoint, MS ACT!, MS Project, MS CRM, MS Word, MS Excel, MS Net Meeting, MS Internet Explorer, MS Office 1997-2003, MS Outlook, MS PowerPoint, and many other Audio Visual related software titles.

Ensure the highest standard of product and service to the client / customer while maintaining operations efficiency, intradepartmental communication, and a cohesive relationship with other departments and business units. Leading the Installed Digital Services operations focus and reporting to the Vice President, Design & Installation, this role will be responsible for overall effectiveness and success in assigned product lines and projects.

Provide event technology system installation support to PSAV customers. Responsibilities include supervising Installation Technicians, systems fabrication, project coordination, audiovisual systems installation, consultation, design services, problem solving, repair and customer service support.

Define and manage projects at the task level for a number of concurrent IT projects, provide leadership to the project teams and to be a communications channel between the business community and IT.

-Manage the full project life-cycle from initiation until closing
-Ensure effective communication between all members of the project team by ensuring timely and appropriate generation, collection, and dissemination of project information
-Prepare, manage, and report on overall project schedule and budget to appropriate managerial levels
-Lead day to day project activities required to deliver an excellent product
-Identify, assess, and facilitate resolution to business and technical problems/issues/ and risks
-Develop and maintain a productive working relationship with all appropriate institutional users, management, as well as any third party service providers/vendors that are integral to the project delivery
-Provide post-release analysis of what can be improved in the process for future projects

Working with IT department to prepare and implement and new company wide billing software system. I am using my successful knowledge from years in the field to prepare the software.

-Supervise a staff of thirteen Subject Matter Experts
-Lots of communication through all levels of the company and business lines
-Responsible for successful roll-out of the program to over 600 locations
-Responsible for writing test scripts and full system testing

Started as a technician and quickly moved to Assistant Director then onto Director in 2000. I have successfully managed my department at the DoubleTree Paradise Valley Resort for over 5 years now and am looking at moving forward in my career.

-Consistently have one of the highest rated Profit Margins in the region
-Over the last two years, have been the highest rated department in the hotel regarding customer surveys
-Successfully manage and mentor a staff of four
-Have successfully maintained and enhanced the hotel relationship for many years
-Have done very well on the sales side as well as the operational

I have been working as a Subject Matter Expert on the new Helios V2 project while also still working as Director of Event Technology.

-Made several trips to Schaumburg for meetings with IT regarding testing of the product
-Have successfully represented the Presentation Services side of the project throughout
-I have also been an unofficial "training guy" in my region assisting other DET's with Helios, ACT, Reporting, and Oracle. Have also recently been involved in training of a new DET

Promoted rapidly from intern to setup engineer, then finally to assistant audio engineer - Recorded many platinum selling albums with big-name bands such as The Rolling Stones, Travis Tritt, Fleetwood Mac, Michael Jackson, Dr. Dre, Toni Braxton, and many, many others.

-Aligned and maintained MultiTrack Recorders
-Setup and placement of the worlds most expensive microphone collection
-Became very proficient on Neve, SSL and many other Consoles

PMP (Project Management Professional)

Project Management Institute-I volunteer with the local chapter as the Audio Visual Manager.

project management, organizational development, strategic planning, professional networking, family, IT, internet, auto racing, reading novels